How to Fix Mouse Scroll Wheel Jump Issue?

So, you’re an avid computer enthusiast, and you’re constantly working with a mouse on projects or even playing FPS games. In that case, if the mouse starts acting up, it will be a massive pain for you. One of the most frequent issues that gamers usually face is the infamous scroll wheel jump issue.

You must be thinking, well what can I do about this issue and why does it persist in my computer mouse? I can understand the pain; trust me, I’ve been there. But that’s why I’m here to help you today.

In this article, I’m going to talk about the mouse scroll wheel jump issue, why it exists, basic diagnostic measures you can take to solve the problem, along with five proven ways of fixing the scroll wheel jump situation. 

So, without wasting any further time, let’s get started.

How to Fix Mouse Scroll Wheel Jump Issue

The Mouse Scroll Wheel Jump Problem

The most popular and hated problem that your computer mouse can become vulnerable to is the scroll wheel jump problem. This problem has a lot of computer owners thinking and postponing their work and gaming plans.

The mouse scroll wheel tends to jump up and down whenever you’re scrolling in the opposite direction, which messes up your flow and can be pretty irritating and time-wasting.

Let’s take an example. Imagine you’re scrolling through YouTube’s Home page trying to find an excellent video to watch. Unfortunately, the scroll wheel moves back up with every few scrolls, bringing you back a couple of pages. Sounds frustrating, right? Well, it is.

There could be several reasons for this. Bad quality of production in the mouse, damage to the scroll wheel and damaging mouse usage can cause this too.

A lot of people tend to face this issue and look for solutions. However, most people end up buying a new mouse just because they can. On the other hand, you should diagnose what has happened and how you can deal with that particular issue to get to use the mouse usually again finally.

Basic Diagnostics You Need to Perform

Before you try the five best solutions to fix the mouse scroll wheel jump issue, you must ensure that the problem exists in the mouse and isn’t just one one-time thing. 

To help you make sure, here is a list of the basic diagnostics you need to perform to check if the issue persists:

Plugging USB Mouse into another Port

This is a prevalent thing that happens with a lot of PCs. It is possible that your mouse may not even have any issues. You can plug the mouse into a different USB port to make sure.

By plugging the computer mouse into a different USB port, you’ll be able to see whether it is doing the same thing or if it was just a problem with that particular older USB port of the PC that was causing this problem.

Scrolling in a Different Program

It is also possible that one program is acting up and buggy with the mouse in the OS you’re using. For example, this jump thing may be happening only in Google Chrome.

Try switching to Firefox or Opera and see if it stays. If not, then it was a bug, and there’s nothing wrong with your mouse. You only need to update your program, that’s all.

Rebooting the PC

Rebooting your PC can also fix the issue. But, of course, it depends on whether the mouse is causing the problem or the OS makes the problem appear. So, try to reboot the PC and check if the issue persists. If it doesn’t, then you’re in luck.

Charging the Mouse or Changing Batteries

This is a diagnosis only workable for wireless mice. It involves charging the mouse if it is a chargeable one or simply changing the mouse’s batteries if it isn’t chargeable. 

The point is to see whether the low battery or messed-up battery cells are causing this problem or not. If it gets fixed, then your mouse is safe from the infamous scroll wheel jump issue.

Checking for Wireless Connection Interference

Another basic troubleshooting for wireless mice is checking whether there’s some wireless connection interference. This will happen only if there are other wireless devices active near the mouse.

If by placing the other wireless devices away from the mouse, the mouse starts working usually, then there’s nothing wrong with the mouse. The mouse is excellent.

5 Great Solutions to Fix Mouse Scroll Wheel Jump Issue

So, you’ve checked all the basic troubleshooting methods, but none of them seems to be making the mouse scroll wheel work typically? Well, lucky for you, I’ve made a list of the five best solutions to fix the mouse scroll wheel jump issue. So, let’s take a look at some of them and how you can use them.

1. Update the Mouse Drivers

Like other devices connected with the PC, the mouse is also controlled and functional by the Mouse Drivers. If there’s any bug or problem with the current version of the mouse drivers, you’re going to have to update them.

This starts from the Device Manager, where you’re going to the Input Devices and then choose the mouse and uninstall the device, which will delete the driver.

After that, you’re going to have to restart the PC, and during the reboot, the drivers will reinstall on their own. Your mouse’s problem is likely going to solve with this trick. This is the most commonly used and most effective solution method for solving this issue.

2. Change Mouse Settings

At times your mouse may be set to scroll a lot of lines vertically. To fix this issue, you will have to change the mouse settings through the Control Panel.

Go to Hardware and Sound, and Mouse from there. After that, you’re going to click on Vertical Scrolling and lower the number of the lines scrolled. This will help you deal with this issue.

Once that is done, try scrolling the wheel now. If the wheel isn’t jumping around again, the issue is fixed. This may also be a perfect solution for the mouse problem that you’re facing right now.

3. Turn the Touchpad Off

This particular solution is laptop-based. If you’re using a laptop connected with a mouse and the scroll jump issue persists, you can choose to turn the touchpad off.

Go to the settings of the OS you’re using and turn the touchpad off so that there’s no secondary scrolling interference that takes place while you’re using the mouse as the primary device.

This solves that if the touchpad is accidentally being pressed while you’re using the mouse, it might appear as if there’s a jump issue happening on the screen. This particular solution can help you solve your problem if there are two devices for mouse input being used.

4. Disable Excessive Scrolling Features

Sometimes, you don’t require a lot of excessive functionality from a scroll wheel. In that case, you can deal with the unnecessary mouse wheel jumping issue by disabling the extra features.

First of all, you’re going to go to the Control Panel. After that, you’re going to go to Hardware and Sound and then Mouse Settings. Then, finally, you’re going to click on Basic Settings.

Here, you’re going to disable reverse scroll direction as well as accelerated vertical scrolling. This will surely take care of the mouse scroll wheel jumping issue for good if none of the other fixes seems to work at all. Otherwise, the issue is not software-related, and that could be a bigger problem.

5. Get it fixed by a Professional

If everything else is working perfectly and there’s no software issue involved, the scroll wheel is likely either low-quality or simply too loose to stay in place after being scrolled. 

If this is the case, I’d say the right thing for you to do would be to take the mouse to a certified professional who will fix the mouse in a better and more specific way.

It is the right step to take, especially if it is an expensive mouse and you don’t have the budget to replace the mouse right now. A few bucks are all you’re going to need to get the scroll button fixed, and you’ll be all set.


A computer mouse may start malfunctioning due to any reason at all. And when this occurs, all you want to do is get it back up and functioning properly in no time. However, to arrive at the most viable solution, you first have to troubleshoot and see what exactly is wrong. 

The mouse scroll wheel jump issue is very common and it might seem very difficult to solve at first. However, with a few high-quality and easy fixes, you’re going to be able to solve this problem quite quickly.

I hope you learned a lot from this article and that you’re going to have a great time using your mouse after fixing the scroll wheel. May you have a great day ahead of you!

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